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Delivery Information

Shipping & delivery policy

- We have free delivery for all orders within Saudi Arabia.

- If no one is available to pick up the order, you will have the option to arrange an alternative delivery date or get additional information about receiving your order from the delivery company. If you cannot receive your order on your first delivery attempt, you may have to pay an additional delivery fee for any other delivery attempt.

We process the product only after 24 hours, following the regulations provided by the Ministry of Commerce and the customer is not entitled to cancel the order after these 24 hours

- For cash on delivery orders, a fee of 25 riyals is charged upon delivery.

- Orders involving special products (if any) may take longer.

- The company has the right to cancel the order in the event of a technical error on the site resulting in a change in the price of the product where one of the company representatives will either contact you for instructions or cancel your order and inform you accordingly. The site has the right to refuse or cancel any such order even if the order has been confirmed or the price has been deducted from your credit card and the Company shall bear all fees to return the full amount to your account.

- The maximum duration to connect the demand to the customer is 14 days from the date of request and bypass this period the customer is entitled to cancel the order and the site is obliged to return the amount to the customer.

- For orders outside the kingdom of Saudi Arabia only customs duties may be imposed.

- Delivery charges and orders outside the kingdom of Saudi Arabia occur in the shopping basket prior to payment by each state and geographic location. 

We have the right for any reason to cancel an order, including but not limited to the unavailability of inventory or in case of suspicion of fraud, we will send you a confirmation email to confirm all the details of the order before it is prepared.

Change delivery address after order

In case of change of delivery address, please contact us through e-mail: we may also charge additional fees for delivery due to this change.

Failure to receive the order within the specified dates

If you do not receive the order after 14 days from the date of the order, please contact us via our e-mail:

جميع المنتجات في الموقع أصلية ١٠٠٪؜
زبائننا الكرام تضمن شركة السحب الذكية بموجب السجل التجاري رقم 1010654301 والصادر من وزارة التجارة بالمملكة العربية السعودية من ان جميع المنتجات في الموقع أصلية ١٠٠٪؜ وشكرا لكم ادارة الموقع